Terms and Conditions

Effective Date: 10th June 2023

These terms and conditions establish the legal rights and obligations between NUPPI TECH LTD and users of our websites (nuppitech.com, nuppibot.com and nuppibot.co.uk), our chatbot NuppiBot, our social media channels, related products, and other services. By accessing or using our services, you agree to comply with these terms and conditions in their entirety. If you do not agree with any of the terms, we recommend that you do not use our services.

NuppiBot is a chatbot service provided and operated by NUPPI TECH LTD. This service is based on the use of the application programming interfaces (APIs) of Meta WhatsApp Business ("WhatsApp") and OpenAI OpCo, LLC ("OpenAI"). Through these APIs, NuppiBot facilitates communication between WhatsApp users and the artificial intelligence capabilities of OpenAI. In simpler terms, when a user sends a message to NuppiBot via WhatsApp, this message is transmitted to OpenAI, and then the response generated by OpenAI is sent back to the user via WhatsApp.

Please note that NUPPI TECH LTD has no control over the location or manner in which messages are processed or stored in WhatsApp and OpenAI. By using NuppiBot, you acknowledge and accept this limitation.

1. Use of Our Services

1.1. Acceptance of the Terms: By using our services, you agree to comply with these terms and conditions, as well as any additional policies or guidelines we may provide.

1.2. Access and Account: To access certain services, you may be required to create an account or provide personal information. You are responsible for maintaining the confidentiality of your account and ensuring that the information provided is accurate and up to date.

1.3. Proper Use: You agree to use our services appropriately and in accordance with applicable law. You must not use our services for illegal, fraudulent, defamatory, privacy-invasive activities, or activities that may cause harm or inconvenience to third parties.

1.4. Acceptance of Privacy Policies and Terms of Use of Third-Party Services: To use NuppiBot, you must have previously read and accepted the privacy policies and terms of use of WhatsApp and OpenAI. By using NuppiBot, you confirm that you have read and accepted these policies and terms. Please note that the use of NuppiBot is prohibited in territories where WhatsApp and/or OpenAI are prohibited.

2. Intellectual Property

2.1. Ownership Rights: All intellectual property rights in relation to our services and their content, including but not limited to software, designs, logos, texts, graphics, and trademarks, are the exclusive property of NUPPI TECH LTD or their respective owners.

2.2. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal and non-commercial purposes. It is not permitted to copy, modify, distribute, transmit, display, create derivative works from, or otherwise exploit our content without our prior written consent.

3. Privacy and Data Protection

3.1. Privacy: We respect your privacy and are committed to protecting your personal data in accordance with our Privacy Policy. We recommend that you review our Privacy Policy for more information on how we collect, use, and protect your data.

3.2. Consent: By using our services, you consent to the collection, use, and processing of your personal data in accordance with our Privacy Policy.

4. Limitation of Liability

4.1. Disclaimer of Warranties: NUPPI TECH LTD does not provide any express or implied warranties regarding the availability, reliability, accuracy, or suitability of our services for a particular purpose. You understand and agree that you use our services at your own risk.

4.2. Limitation of Liability: To the extent permitted by applicable law, NUPPI TECH LTD shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

5. Revisions and Errors

5.1. Technical Limitations: At NUPPI TECH LTD, we strive to provide quality and accurate services. However, it should be noted that there are technical limitations and possible errors in the operation of our platforms, including but not limited to issues related to WhatsApp and the responses provided by OpenAI.

5.2. Interruptions or Failures: There may be times when our services experience interruptions, technical failures, or technical difficulties beyond our control. We will strive to resolve such issues to the best of our ability, but we cannot guarantee the continuous and uninterrupted operation of our services.

5.3. OpenAI Responses: Our services may involve the use of artificial intelligence technology provided by OpenAI to generate responses to questions or requests. While we strive to provide accurate and helpful responses, please note that the responses generated by OpenAI may not always be accurate, complete, or suitable for your specific situation.

5.4. Updates and Corrections: We reserve the right to make updates, modifications, or corrections to our services, including error corrections, performance improvements, and security updates. These updates may involve changes to the functionality or content of our services.

5.5. Error Reporting: If you encounter any errors, technical issues, or have any concerns regarding our services, we recommend that you inform us via email at info@nuppitech.com. We value the feedback of our users and will strive to address any issues or errors to the best of our ability.

6. Links

6.1. Our websites or our services may contain links to third-party websites or external resources that are not owned or controlled by NUPPI TECH LTD. These links are provided solely for your convenience and do not imply any endorsement, approval, or control by NUPPI TECH LTD over the content, privacy policies, or practices of those third-party websites.

6.2. You acknowledge and agree that NUPPI TECH LTD shall not be responsible for the availability, accuracy, content, or quality of the linked websites. Accessing and using any third-party website is subject to the terms and conditions and privacy policies of that website.

6.3. By clicking on a link that directs to a third-party website, you do so at your own risk and are responsible for reviewing and complying with the applicable terms and conditions and privacy policies.

6.4. NUPPI TECH LTD shall not be liable for any damage or loss caused or allegedly caused by or in connection with the use or reliance on any content, product, or service available through the linked websites.

6.5. We reserve the right to remove any links to third-party websites on our websites at any time and at our sole discretion.

7. Proper Use of NuppiBot

By using NuppiBot, you agree to make proper and responsible use of the service. This includes, but is not limited to, the following guidelines:

7.1. Do not send bulk messages: You must not send a large number of consecutive messages or excessively repetitive messages. This can negatively impact the experience of other users and the performance of the service.

7.2. Do not send inappropriate content: You must not send content that is illegal, defamatory, obscene, abusive, offensive, discriminatory, threatening, or that violates the rights of third parties.

7.3. Do not use NuppiBot for malicious activities: You must not use NuppiBot for malicious purposes, such as sending spam, spreading malware, engaging in fraudulent activities, or any other activity that may compromise system security or negatively affect other users.

7.4. Do not infringe intellectual property rights: You must not use NuppiBot to send copyrighted or other intellectual property-protected content without the necessary rights or authorization to do so.

7.5. Do not impersonate others: You must not impersonate another person or entity, nor send false or misleading information through NuppiBot.

7.6. Respect privacy policies: You must respect the privacy policies of WhatsApp and OpenAI when using NuppiBot.

7.7. NUPPI TECH LTD reserves the right to take whatever measures it deems necessary in the event of non-compliance with these guidelines, including blocking or terminating access to the service.

8. Applicable Law and Jurisdiction

These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any dispute or claim relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Updates to the Terms and Conditions

We may modify or update these Terms and Conditions. When we do so, we will provide you with notice of the modifications to these Terms and Conditions, as applicable, and update the "Effective Date" at the top of these Terms and Conditions. Please review our Terms and Conditions from time to time.

By continuing to use our services after we have posted an updated version of the Terms and Conditions or notified you in any other manner, you will be deemed to have accepted the updated Terms and Conditions. If you do not agree with the updated Terms and Conditions, we recommend that you do not use our services.

10. Contact

If you have any questions, concerns, or requests regarding these Terms and Conditions, you can contact us via email at info@nuppitech.com.